[vc_row bg_type=”bg_color” bg_override=”full” ult_hide_row=”ult_hide_row_value” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” bg_color_value=”#ffffff”][vc_column][ultimate_spacer height=”75″ height_on_tabs=”50″ height_on_tabs_portrait=”50″ height_on_mob_landscape=”0″ height_on_mob=”0″][ultimate_heading main_heading=”Frequently Asked Questions – BungoBongo.com” heading_tag=”h1″ main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540570474908{margin-right: 100px !important;}”]Howdy, thanks for stopping by 🙂 !

We created Bungo Bongo to showcase products which may HELP MAKE YOUR LIFE EASIER, therefore your satisfaction is our number one priority. If you have any questions or concerns regarding your order, we would greatly appreciate if you could PLEASE EMAIL US FIRST before leaving any feedback or comments on Social Media.

Our Team will do everything we can to answer questions and/or resolve any order issues you may have.)

EMAIL: [email protected]

Stay Safe & Happy Shopping :)[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”full” ult_hide_row=”ult_hide_row_value” ult_hide_row_large_screen=”large_screen” ult_hide_row_desktop=”desktop” ult_hide_row_tablet=”tablet” ult_hide_row_tablet_small=”xs_tablet” bg_color_value=”#ffffff”][vc_column][ultimate_spacer height=”0″ height_on_tabs=”0″ height_on_tabs_portrait=”0″ height_on_mob_landscape=”25″ height_on_mob=”25″][ultimate_heading main_heading=”Frequently Asked Questions – BungoBongo.com” heading_tag=”h1″ main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text]Howdy, thanks for stopping by 🙂 !

We created Bungo Bongo to showcase products which may HELP MAKE YOUR LIFE EASIER, therefore your satisfaction is our number one priority. If you have any questions or concerns regarding your order, we would greatly appreciate if you could PLEASE EMAIL US FIRST before leaving any feedback or comments on Social Media.

Our Team will do everything we can to answer questions and/or resolve any order issues you may have.)

EMAIL: [email protected]

Stay Safe & Happy Shopping :)[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”full” ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet=”tablet” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” bg_color_value=”#ffffff”][vc_column][ultimate_heading main_heading=”Where’s my order ?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546621444086{margin-right: 100px !important;}”]Please refer to our Shipping Explained page . All customers are responsible for customs and/or tax charges that may be associated with their order, in the destination country.[/vc_column_text][ultimate_heading main_heading=”How long will my order take to arrive (Non Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546621645711{margin-right: 100px !important;}”]All orders take from 2-7 business days to process and depending on your location, 2-4 weeks to be delivered (6 weeks in some locations). When your order has shipped, you will receive an email with your tracking information. Please allow 24-48hrs after your order has been shipped for your tracking information to become live on the Postal Carriers website. We are not responsible for delays caused by the customs department in your country. Please also note that during high volume periods such as the holidays, processing and delivery times may increase and unfortunately this is not in our realm of control.[/vc_column_text][ultimate_heading main_heading=”How long will my order take to arrive (Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582293521057{margin-right: 100px !important;}”]All Print On Demand orders are printed on demand especially for you. Generally Print On Demand orders take from 2-8 business days to produce. When the itmes will arrive to your shipping destination will depend the estmated shipping time selected at checkout.

All shipping methods have tracking. Note that the quality of tracking may differ for some local carriers.

When your order has shipped, you will receive an email with your tracking information. Please allow 24-48hrs after your order has been shipped for your tracking information to become live on the Postal Carriers website.

We are not responsible for delays caused by the customs department in your country. Please also note that during high volume periods such as the holidays, processing and delivery times may increase and unfortunately this is not in our realm of control.[/vc_column_text][ultimate_heading main_heading=”How do I change or cancel my order? (Non Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540568651672{margin-right: 100px !important;}”]If you need to change or cancel your order, please contact us immediately.  You must contact us within 24 hours of placing your order. We process and ship orders quickly (we’re fast!).  Once our suppliers warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be cancelled or changed.

Please note: We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is cancelled, we will issue a credit to the original method of payment.[/vc_column_text][ultimate_heading main_heading=”How do I change or cancel my order? (Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582293172874{margin-right: 100px !important;}”]All Print On Demand orders are custom printed on demand especially for you, therefore orders for Print On Demand products, cannot be cancelled or amended once processed and paid for at checkout.

Please note: We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is cancelled, we will issue a credit to the original method of payment.[/vc_column_text][ultimate_heading main_heading=”The email address on my order, has a typo, how can I change ?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1542402776100{margin-right: 100px !important;}”]Please contact us to change your email address. We will do our best to change your email address, name, and address. We cannot change your order if the order has been processed and/or shipped.[/vc_column_text][ultimate_heading main_heading=”What payment methods do you accept?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540569543081{margin-right: 100px !important;}”]We accept all major credit cards (VISA, Mastercard, AMEX). We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.[/vc_column_text][ultimate_heading main_heading=”Prices Displayed” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546622033674{margin-right: 100px !important;}”]All prices displayed included EU V.A.T of 23% for E.U Customers only. All customers are responsible for local customs and/or tax charges that may be associated with their order, in the destination country. Prices at checkout are charged in EUROs, product prices displayed in local currencies are for reference only. Final conversion rates and the subsequent amount charged in your local currency will depend on your Card Issuer / Bank’s charges and exchange rates. For full details please contact your Card Issuer.[/vc_column_text][ultimate_heading main_heading=”How secure is my online order?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540570418455{margin-right: 100px !important;}”]When paying on www.bungobongo.com using your credit card, all information entered is secured by an SSL certificate. Your information is SSL-encrypted when transmitted to our credit card provider, Stripe. Stripe authorise and approve card all our credit card transactions. Your credit card information is never stored on our servers.[/vc_column_text][ultimate_heading main_heading=”Returns & Refunds – Non Print On Demand Products” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1542403407883{margin-right: 100px !important;}”]If you receive a product that is damaged or is not as described on the product listing, you may submit a refund or replacement request, within the first 30 days from the date of delivery of the product. All refund or replacement requests must be submitted in writing and must be approved by our Support Team. Please notify us within 24hrs of receiving your item via e-mail to [email protected] & our team will get you a replacement or refund asap, once approved!

Please include your order number & as many details regarding the issue as possible. You will be required to provide photographs and videos of the packaging and product to best assist us to resolve your issue. For full details, please visit our Returns & Refunds page[/vc_column_text][ultimate_heading main_heading=”Returns & Refunds – Print On Demand Products” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582296934164{margin-right: 100px !important;}”]Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. Claims deemed an error on the part of our print production suppliers may be covered at their expense on review of your refund submission, you may submit a refund or replacement request, within the first 21 days from the date of delivery of the product.

Refunds requests for orders relating to buyer’s remorse and/or change of mind, and size exchanges will not be accepted. Please refer to the available size guides to make accurate decisions with regard to sizing choices.

Refund or replacement requests for Print On Demand products received after 21 days from the date of delivery of the product will not be accepted.

All refund or replacement requests must be submitted in writing and must be approved by our Support Team. Please notify us within 21 days of receiving your print on demand item via e-mail to [email protected] & our team will review your submission get you a replacement or refund asap if your refund or replacement request is approved!

Please include your order number & as many details regarding the issue as possible. You will be required to provide photographs and videos of the packaging and product to best assist us to resolve your issue. For full details, please visit our Returns & Refunds page[/vc_column_text][ultimate_heading main_heading=”Customs and Taxes” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582291815482{margin-right: 100px !important;}”]Depending on the value of your order, import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which are determined by your local customs office. Payment of these charges and taxes are the responsibility of the person receiving the parcel and will not be covered by Bungobongo.com. We are not responsible for delays caused by the customs department in your country. Import taxes, duties and related customs fees vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we highly recommend getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end. For all details import taxes, duties and related customs fees, please contact your local customs office.

[/vc_column_text][ultimate_heading main_heading=”Contact Us” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1542402897518{margin-right: 100px !important;}”]If you need a question answered which is not listed on this page, feel free to get in touch via our contact us page. or email [email protected][/vc_column_text][ultimate_heading main_heading=”Complaints” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546621548862{margin-right: 100px !important;}”]We are 110% committed to providing all our Customers with fantastic Customer Service. Please contact us with ANY issues you may have prior to posting on Social Media and/or Review Websites. Our Support Team will everything they can, to try and resolve any issues you may have. To get in touch please visit our contact us page and submit a query via our contact form or email [email protected][/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”full” ult_hide_row=”ult_hide_row_value” ult_hide_row_large_screen=”large_screen” ult_hide_row_desktop=”desktop” bg_color_value=”#ffffff”][vc_column][ultimate_spacer height=”0″ height_on_tabs=”0″ height_on_tabs_portrait=”0″ height_on_mob_landscape=”25″ height_on_mob=”25″][ultimate_heading main_heading=”Where’s my order ?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546621444086{margin-right: 100px !important;}”]Please refer to our Shipping Explained page . All customers are responsible for customs and/or tax charges that may be associated with their order, in the destination country.[/vc_column_text][ultimate_heading main_heading=”How long will my order take to arrive (Non Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546621645711{margin-right: 100px !important;}”]All orders take from 2-7 business days to process and depending on your location, 2-4 weeks to be delivered (6 weeks in some locations). When your order has shipped, you will receive an email with your tracking information. Please allow 24-48hrs after your order has been shipped for your tracking information to become live on the Postal Carriers website. We are not responsible for delays caused by the customs department in your country. Please also note that during high volume periods such as the holidays, processing and delivery times may increase and unfortunately this is not in our realm of control.[/vc_column_text][ultimate_heading main_heading=”How long will my order take to arrive (Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582293521057{margin-right: 100px !important;}”]All Print On Demand orders are printed on demand especially for you. Generally Print On Demand orders take from 2-8 business days to produce. When the itmes will arrive to your shipping destination will depend the estmated shipping time selected at checkout.

All shipping methods have tracking. Note that the quality of tracking may differ for some local carriers.

When your order has shipped, you will receive an email with your tracking information. Please allow 24-48hrs after your order has been shipped for your tracking information to become live on the Postal Carriers website.

We are not responsible for delays caused by the customs department in your country. Please also note that during high volume periods such as the holidays, processing and delivery times may increase and unfortunately this is not in our realm of control.[/vc_column_text][ultimate_heading main_heading=”How do I change or cancel my order? (Non Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540568651672{margin-right: 100px !important;}”]If you need to change or cancel your order, please contact us immediately.  You must contact us within 24 hours of placing your order. We process and ship orders quickly (we’re fast!).  Once our suppliers warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be cancelled or changed.

Please note: We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is cancelled, we will issue a credit to the original method of payment.[/vc_column_text][ultimate_heading main_heading=”How do I change or cancel my order? (Print On Demand products)” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582293172874{margin-right: 100px !important;}”]All Print On Demand orders are custom printed on demand especially for you, therefore orders for Print On Demand products, cannot be cancelled or amended once processed and paid for at checkout.

Please note: We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is cancelled, we will issue a credit to the original method of payment.[/vc_column_text][ultimate_heading main_heading=”The email address on my order, has a typo, how can I change ?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1542402776100{margin-right: 100px !important;}”]Please contact us to change your email address. We will do our best to change your email address, name, and address. We cannot change your order if the order has been processed and/or shipped.[/vc_column_text][ultimate_heading main_heading=”What payment methods do you accept?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540569543081{margin-right: 100px !important;}”]We accept all major credit cards (VISA, Mastercard, AMEX). We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.[/vc_column_text][ultimate_heading main_heading=”Prices Displayed” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546622033674{margin-right: 100px !important;}”]All prices displayed included EU V.A.T of 23% for E.U Customers only. All customers are responsible for local customs and/or tax charges that may be associated with their order, in the destination country. Prices at checkout are charged in EUROs, product prices displayed in local currencies are for reference only. Final conversion rates and the subsequent amount charged in your local currency will depend on your Card Issuer / Bank’s charges and exchange rates. For full details please contact your Card Issuer.[/vc_column_text][ultimate_heading main_heading=”How secure is my online order?” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1540570418455{margin-right: 100px !important;}”]When paying on www.bungobongo.com using your credit card, all information entered is secured by an SSL certificate. Your information is SSL-encrypted when transmitted to our credit card provider, Stripe. Stripe authorise and approve card all our credit card transactions. Your credit card information is never stored on our servers.[/vc_column_text][ultimate_heading main_heading=”Returns & Refunds – Non Print On Demand Products” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582295785251{margin-right: 100px !important;}”]If you receive a product that is damaged or is not as described on the product listing, you may submit a refund or replacement request, within the first 30 days from the date of delivery of the product. All refund or replacement requests must be submitted in writing and must be approved by our Support Team. Please notify us within 24hrs of receiving your item via e-mail to [email protected] & our team will review your submission get you a replacement or refund asap if your refund or replacement request is approved!

Please include your order number & as many details regarding the issue as possible. You will be required to provide photographs and videos of the packaging and product to best assist us to resolve your issue. For full details, please visit our Returns & Refunds page[/vc_column_text][ultimate_heading main_heading=”Returns & Refunds – Print On Demand Products” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582296961294{margin-right: 100px !important;}”]Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. Claims deemed an error on the part of our print production suppliers may be covered at their expense on review of your refund submission, you may submit a refund or replacement request, within the first 21 days from the date of delivery of the product.

Refunds requests for orders relating to buyer’s remorse and/or change of mind, and size exchanges will not be accepted. Please refer to the available size guides to make accurate decisions with regard to sizing choices.

Refund or replacement requests for Print On Demand products received after 21 days from the date of delivery of the product will not be accepted.

All refund or replacement requests must be submitted in writing and must be approved by our Support Team.Please notify us within 21 days of receiving your print on demand item via e-mail to [email protected] & our team will review your submission get you a replacement or refund asap if your refund or replacement request is approved!

Please include your order number & as many details regarding the issue as possible. You will be required to provide photographs and videos of the packaging and product to best assist us to resolve your issue. For full details, please visit our Returns & Refunds page[/vc_column_text][ultimate_heading main_heading=”Customs and Taxes” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1582291815482{margin-right: 100px !important;}”]Depending on the value of your order, import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which are determined by your local customs office. Payment of these charges and taxes are the responsibility of the person receiving the parcel and will not be covered by Bungobongo.com. We are not responsible for delays caused by the customs department in your country. Import taxes, duties and related customs fees vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we highly recommend getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end. For all details import taxes, duties and related customs fees, please contact your local customs office.

[/vc_column_text][ultimate_heading main_heading=”Contact Us” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1542402897518{margin-right: 100px !important;}”]If you need a question answered which is not listed on this page, feel free to get in touch via our contact us page. or email [email protected][/vc_column_text][ultimate_heading main_heading=”Complaints” main_heading_color=”#00a3e4″ alignment=”left” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#00a3e4″ line_width=”120″ spacer_margin=”margin-top:20px;margin-bottom:20px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1546621548862{margin-right: 100px !important;}”]We are 110% committed to providing all our Customers with fantastic Customer Service. Please contact us with ANY issues you may have prior to posting on Social Media and/or Review Websites. Our Support Team will everything they can, to try and resolve any issues you may have. To get in touch please visit our contact us page and submit a query via our contact form or email [email protected][/vc_column_text][/vc_column][/vc_row]